Product

NextGen Hospitality

Product Catalogue

NextGen Strategic Edge 90

90 Minutes to Clarity, 90 Days to Progress

A focused 90-minute one-to-one session designed to uncover where your business is today, where you want it to be, and how to get there. Together, we’ll create a clear, actionable 90-day strategy plan tailored to your goals.

NextGen App

The all-in-one cost-saving, task management, and reputation app for hospitality.

Used in over 1,200 hotels and venues worldwide, the NextGen App reduces costs, improves staff efficiency, and boosts guest satisfaction. It combines cost-saving tools, AI review management, and task management into one app.

Key Features:

  • Cost Saving Module

  • AI Review Management

  • Task Management

  • Easy Setup & Cloud-Based

  • Scalable for multi-venue use

Virtual Guest Concierge

Your digital guest assistant, 24/7.

The Virtual Guest Concierge provides instant answers, recommendations, and follow-ups to guests. It reduces front desk workload and drives revenue through upsells and repeat bookings.

Key Features:

  • AI-driven guest Q&A

  • Local dining & activity recommendations

  • Automated email & SMS follow-ups

  • Upsell & cross-sell features

  • Available 24/7

Virtual Employees

(AI Employees)

Smart, reliable, and always available.

Meet your new AI employees—available 24/7. From website chat widgets to AI voice assistants that answer calls, Virtual Employees ensure you never miss an opportunity. They collect contact details, send SMS or email responses, launch sales funnels, and can even streamline internal staff communication. It’s like having an extra team on hand—without the overheads.

Key Features:

  • 24/7 AI phone answering & website chat

  • Collect guest/customer details automatically

  • Send SMS or email responses instantly

  • Trigger automated sales funnels

  • Internal use for team communication

  • Works as full-time support or backup when staff are busy

Staff Rewards Platform

Motivate your team with rewards that matter.

A points-based reward system that recognises and retains staff. Employees can earn points (e.g. Employee of the Month) and redeem them at John Lewis, supermarkets, restaurants, and hundreds of other UK retailers via Cordoba Rewards.

Key Features:

  • Employee recognition platform

  • Cordoba Rewards integration

  • Wide range of redemption options

  • Easy tracking & management

Sales Commission Packs

More sales, less effort.

Our sales specialists drive corporate bookings and group sales for your venue. You pay a small subscription plus commission only on revenue generated, making it a low-risk, high-return solution.

Key Features:

  • Commission-only sales model

  • Focus on corporate & event bookings

  • Dedicated sales professionals

Social Media Packs

Done-for-you social media content for hospitality.

Keep your venue active online with ready-made, professional social media content. From daily posts to seasonal campaigns, our packs save you time while building brand awareness and engagement.

Key Features:

  • Pre-made industry-specific posts

  • Seasonal promotions & campaign content

  • Branding customisation

  • Strategy & scheduling support

Full Management Packs

End-to-end hospitality management solutions.

For operators who want hands-off efficiency, our Full Management Packs provide outsourced management across operations, systems, and staff. From financial control to daily performance, we ensure venues run smoothly and profitably.